You can tell this isn’t one of those chain lodges. This is a family owned place. How can you tell? First, the customer service was AMAZING! So polite and helpful! Second, the cleanliness! These people REALLY took pride into their lodge. I have NEVER seen a place as homey and clean in my entire life. Also, the location was amazing! We were less than 10 minutes from Garden of the Gods and getting to the Manitou Springs was a breeze. We got to our bedrooms and we see these clunky looking a/c units, we think, “oh god, do these work?” Yes! They work so well we got up in the middle of the night to turn them down because we didn’t realize they had such power. And in 100-degree weather, it’s such a relief to know the a/c units work! Also, the showers were spotless. I know someone from our group needed another towel and it was so easy, they walked over and boom, no waiting, no hassle, just a friendly “Here you go! Let us know if you need anything else.” The pool looked clean, but we didn’t go in it, we were only there for a night and were exhausted from the day. We did have the continental breakfast which was pretty typical. Make your own waffles, coffee, fruit, a toaster, and bread. Pretty usual stuff. Also, we were half-way between their two wifi points so we didn’t get internet because neither was strong enough, but it just made us go to sleep earlier, which is what we needed anyway after a long day of touring Colorado Springs.
Pros: Everything! The customer service was the best I’ve ever seen. Everyone was friendly and helpful and eager without being overbearing! It was so clean!
Cons: The wi-fi, but if you’re there in CO springs you probably aren’t going to be using that much anyway.
Location: Garden of the Gods, Manitou Springs, Manitou Cliff Dwellings, Miramont Castle (and Victorian High Noon Tea), Pikes Peak Cog Railway, Broadmoor, Seven Falls
Michelle – August 2016